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Water/Sewer Billing

The City bills approximately 1,900 customers monthly for water, sewer and storm drain fees. The bills are mailed by the last business day of each month and are due by the 20th of the following month. Rates include flat fees for water, sewer, and storm drain, plus a usage fee based upon how many gallons of water are used.

To Start a Utility Account: Follow one of the links below for Residential or Commercial Service Applications.

Apply for a Residential Utility Account - Water, Sewer, Storm Drain Service

Apply for a Commercial Utility Account - Water, Sewer, Storm Drain Service

We accept cash, checks, and credit cards for payment, and also offer an automatic payment option for customers that sign up.

To Stop a Utility Account: Follow the link below for Residential or Commercial Accounts.

Request to Discontinue Utility Services - Water, Sewer, and Storm Drain

To Sign-Up for Autopay: Please fill out the Application for Auto Pay Form or submit the form via email to Billing@cityofestacada.org, mail to our PO Box (PO Box 958, Estacada, OR 97023), or drop in the silver payment drop box outside the front door of City Hall.

Sign Up For Autopay

Please review our Billing Policy document below for more information on our procedures and fees.

Make an Online Utility Payment

For Utility Billing Questions:

  • Review the Utility Billing Policy (PDF)
  • Call (503) 630-8270 (Monday – Thursday 7:30 a.m. to 5:00 p.m.), or email us.
  • Stop by City Hall located at 475 SE Main Street, Estacada, OR 97023
  •  If you were shut off and it is during our business hours there is a $50 reconnect fee, and you may call our office (503.630.8270) to have your water turned back on.  If it is after our regular hours there is a $100 reconnect fee, and you may call our Public Works on-call at 503-849-9951.

Utility Rates: (based on single family residential)

See Fee Schedule

Reduced Rates for Senior Citizens

The City of Estacada offers a reduced rate for water, sewer, and storm drain utility services for senior citizens that are 62 or older and have a maximum annual income at or below 60% of the Oregon Median Income for the current year. The reduced rate is set by a resolution by the council and can be viewed on the fee schedule.

New applicants can apply anytime during the year, and renewal applications must be submitted before July 1st each year for continued eligibility. Reduced rates will be applied to the account with the first full billing period following the approval of the application. The application form is available below in the supporting documents or at City Hall at 475 SE Main Street.

If you have questions about the program, eligibility requirements or required documentation please email billing@cityofestacada.org or call 503-630-8270.

Had a leak?

If you suspect a problem, it is recommended to start investigating right away. You are financially responsible for water that passes through the meter. The City owns the water lines from the water treatment plant to the meter. A leak after the meter is on private property and is the responsibility of the Account Holder to locate and fix. To encourage prompt repairs and lessen the financial impact of a substantial leak, the City may provide some financial relief if a qualifying leak is repaired.

Leak Adjustment Request Form

Supporting Documents

Contact Information

Don DeRosia
Public Works Director
(503) 630-8271
Email the Public Works Director

Chris Lewis
Plant Operations Director
(503) 630-8278
Email the Plant Operations Director

Utility Billing Clerk
(503) 630-8289
Email Utility Billing