A. Water bills shall be mailed at least every other month. All water charges are due and payable thirty (30) days after the date of billing or they are delinquent. When a bill is delinquent, written notice shall be mailed to the customer at the address shown on the city records advising the customer that, unless the bill is paid, water service will be shut off five days after the date of the notice. The notice shall further advise the customer that the customer may, within five business days of the receipt of the notice, request an informal hearing before the city manager. Such hearing shall be given as soon as is practicably possible. At the end of the hearing, the city manager shall give his decision to the customer either affirming or overruling the termination notice. The customer may be represented by an attorney at the hearing, and any probative evidence shall be admissible. If a hearing is timely requested by the customer, service shall not be terminated until a decision has been rendered following the hearing. In the event that the city manager shall have participated in the decision to terminate the customer’s water supply, the city manager shall appoint some other disinterested city official as the hearing’s officer.

B. If water services are discontinued for delinquency of payment, they shall not be restored until:

1. All delinquent billings have been paid in full;

2. A service restoration fee, as set by council resolution, has been paid; and

3. The deposit required by Section 13.04.030 is made.

C. Delinquent water charges shall be charged a flat fee of one dollar and twenty-five cents ($1.25) per month. (Prior code § 3.105)